6 Ecommerce Management Services Success Stories [2024]
Ever wondered how ecommerce giants stay on top? Ecommerce management services might be your answer. This business involves offering comprehensive support to online stores by handling tasks like inventory management, customer service, marketing, and order fulfillment.
In simple terms, you become the backbone of an ecommerce operation, ensuring smooth and efficient processes that allow businesses to grow. Everyone could use an expert to streamline their operations and boost sales, and that’s where you come in.
Imagine taking the load off overwhelmed entrepreneurs, allowing them to focus on what they do best—innovating and expanding. It’s a challenging yet rewarding venture that requires excellent organizational skills, a knack for digital tools, and a keen understanding of ecommerce trends.
If you’re passionate about the online retail space and enjoy operational management, this could be a highly lucrative and fulfilling business to dive into.
In this list, you'll find real-world ecommerce management services success stories and very profitable examples of starting a ecommerce management services that makes money.
1. ShipHero ($28.8M/year)
Nicholas Daniel-Richards and Aaron Rubin founded ShipHero in 2013 after experiencing frustrations with legacy warehousing software. They saw a market for a more accessible solution that could work on iPhones or tablets, offering features like order management and integration with e-commerce channels. Since then, ShipHero has grown to bootstrapped revenues of $30 million annually, processing over $5 billion of e-commerce gross merchandise volume annually.
How much money it makes: $28.8M/year
How many people on the team: 193
ShipHero co-founders built their successful e-commerce fulfillment business, offering warehouse management software and outsourced eCommerce fulfillment, growing revenues from zero to $30 million annually, processing over $5 billion of e-commerce gross merchandise volume (GMV) annually while only having received $435,000 in outside capital investment.
2. Triple Whale ($12.7M/year)
Triple Whale, a Columbus, Ohio-based startup, offers a direct-to-consumer (DTC) platform that combines a store owner's analytics into a single service.
The platform helps e-commerce businesses make data-driven decisions to optimize their marketing efforts and performance.
By integrating data from popular apps such as Shopify, Facebook, and Google, Triple Whale helps store owners find the data points they need to make the right decisions.
With this platform, DTC founders can quickly uncover new and important insights into their customer data, improve their conversion numbers, and gain better insights from their marketing campaigns.
- Maxx and his co-founders grew several Shopify brands to 8-figures.
- Their journey to success was littered with countless hours of manual labor, as they had to painstakingly input data into spreadsheets to extract valuable insights.
- After an extensive search for an automated solution, they were unable to find one that suited their needs.
- They decided to develop an in-house tool to streamline the process and soon after attaining success realized they could transform the tool into a significantly more lucrative and impactful SaaS business.
- Triple Whale quickly evolved into a SaaS startup.
- Two years later, over 5,000+ DTC brands use our software to manage and automate analytics, attribution, merchandising, and forecasting.
How much money it makes: $12.7M/year
How much did it cost to start: $1
How many people on the team: 89
Case study on Triple Whale, the SaaS platform founded by Maxx Blank, powering 5,000+ DTC brands with over $15 billion GMV, raised $50M in funding, and generates eight figures in revenue, offering analytics, attribution, merchandising, and forecasting solutions for DTC entrepreneurs.
3. Ultra Growth Marketing ($720K/year)
Matthew Larsen, the founder of Ultra Growth Marketing, came up with the idea for his business after realizing the need for a comprehensive eCommerce marketing book specifically tailored to eCommerce store owners. He decided to write a step-by-step guide with over 75,000 words, offering actionable advice to help business owners create multi-million dollar eCommerce stores. Through Facebook lead generation ads, Larsen was able to give away over 17,000 free copies of his book and capture valuable leads, resulting in over $60,000 per month in recurring revenue.
How much money it makes: $720K/year
How much did it cost to start: $100
How many people on the team: 3
Matthew Larsen's Ultra Growth Marketing earns over $60,000/month in recurring revenue by giving away his eCommerce Marketing Book for free and then capturing leads using Facebook's Lead Generation ads, resulting in over 19,000 downloads in the first month since its launch.
4. Ecom Crew Podcast ($420K/year)
EcomCrew, an ecommerce blog and podcast, was founded by Mike Jackness and an unnamed co-founder in 2014. With a passion for content creation and a desire to share ecommerce knowledge, they started EcomCrew and eventually monetized it through a membership program. They now generate around $35,000 a month in revenue.
How much money it makes: $420K/year
How many people on the team: 3
EcomCrew is an ecommerce blog and podcast that took three years to monetize and now brings in around $35,000 a month by selling a membership to a private ecommerce group that includes exclusive access to ecommerce courses, webinars, events and more, with plans slowly becoming more expensive to expand with new content.
5. Xena Intelligence ($300K/year)
Akhil Nair and Dhvanish ‘Danny’ Shah started off by taking up marketing and operations projects with small businesses in the Greater Boston area. They realized that many small businesses lacked the resources to hire consultants, so they decided to build a tech platform to automate data analytics using machine learning and AI. They have already had over 50 businesses take their free assessment test and have made $23,000 in revenue within a month of launching their product.
How much money it makes: $300K/year
How much did it cost to start: $10K
How many people on the team: 3
Two friends from India co-founded a management consulting firm that offers free basic business assessment tools and paid in-depth analysis tests, with 50 businesses taking the free assessment test and 4 clients paying for the in-depth analysis test, resulting in $23,000 in revenue in just a month.
6. MohitEcommerce ($27.6K/year)
Mohit, the founder of MohitEcommerce, came up with the idea for his business after gaining experience in the eCommerce field and working with various online marketplaces in India. He saw a growing need among small businesses to navigate marketplace policies and set up their businesses online. Mohit started providing seller services and business consultancy through his website, attracting customers through his expertise and practical approach.
How much money it makes: $27.6K/year
How much did it cost to start: $900
How many people on the team: 3
MohitEcommerce founder Mohit shares his experience of starting and scaling an eCommerce service business in India, offering Amazon and Flipkart seller training and account management services, and generating $2k to $3k per month, mainly during the pandemic when small businesses were turning to eCommerce marketplaces.
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