Feedback Management Tool

Feedback Management Tool Success Stories [2024]

Pat Walls

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Updated: October 10th, 2024

A feedback management tool is an online system for managing feedback. It enables you to detect negative feedback about your brand and distribute coupons, discounts, or other incentives to users who give positive votes.

It helps you convert customer feedback into insight, engagement and data — and take action. These tools are often used by large organizations that want to build a better customer experience.

Feedback Management Tool is a very powerful sales and marketing tool, which allows you to create an unlimited number of products, and then sell them. This method will help you earn cash and grow your list at the same time.

In this list, you'll find real-world feedback management tool success stories and very profitable examples of starting a feedback management tool that makes money.

1. Pickfu ($1M/year)

Justin and John both craved entrepreneurial freedom and wanted to learn valuable lessons outside their corporate jobs. They initially launched a restaurant menu aggregator, but soon stumbled upon a bigger need while working on their first venture. They required consumer feedback for design decisions and realized asking friends and family was ineffective.

They built a simple tool to gather unbiased feedback from the public and saw a steady, organic interest in the tool. This prompted them to shift their focus onto what would become PickFu. Over time, they refined their service based on user feedback and expanded its capabilities, constantly validating the need through customer interactions. The genuine market value and consistent demand for consumer insights convinced them to transition fully to PickFu.

How much money it makes: $1M/year
How many people on the team: 17

How 2 Founders Built A Booming Consumer Research Platform With PickFu

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2. Conversion Crimes ($120K/year)

Quinn Zeda, founder and CEO of Conversion Crimes, came up with the idea for her conversion rate optimization software after running her agency, Zeda Labs, for seven years. She realized that usability testing was a crucial aspect of generating results for her clients, but existing testing solutions on the market were not affordable or efficient. Drawing from her experience and market validation, Quinn built the first version of Conversion Crimes using WordPress and launched it in September 2020, generating nearly $10k in revenue in the first month.

How much money it makes: $120K/year
How many people on the team: 4

How I Created A Conversion Rate Optimization Software And Landed The #1 On Product Hunt

Conversion Crimes is a software with a service geared towards small businesses and agencies to help them with conversion rate optimization and user experience, which recorded just shy of $10k in its first month after launching in September 2020.

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3. Olvy ($1.2K/year)

Nishant and Arnob, friends since school, launched Olvy, a release notes tool that helps users build beautiful release notes pages and gather feedback. After making $2,000 in revenue and receiving positive feedback, they are now focused on improving the product and adding new features based on customer requests.

How much money it makes: $1.2K/year
How much did it cost to start: $500
How many people on the team: 2

How We Developed A Release Notes Tool And Reached #1 Spot On Product Hunt

Two friends from design and development backgrounds built Olvy, a release notes tool with easy-to-integrate widgets, backed by a strong community of users in just a few months, making about $2,000 from their customers shortly after launching and reaching the top spot on ProductHunt.

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Read by 6,321 founders

4. FeedLetter ($480/year)

Jens Boje, a software developer and mindfulness coach from Frankfurt, Germany, came up with the idea for FeedLetter, a feedback system for newsletters, after struggling to receive feedback from his readers. He combined a voting system with a follow-up question and built a version for his own newsletter before turning it into the first version of FeedLetter. Since its launch, Twitter and word of mouth have been the major acquisition channels for attracting and retaining customers.

How much money it makes: $480/year
How much did it cost to start: $20
How many people on the team: 0

On Developing A Feedback System For Newsletters

FeedLetter.co, a simple feedback system for newsletters that started as a personal app, now has 14 customers and relies on Twitter and word-of-mouth for acquiring new users, with founder Jens Boje emphasizing the importance of focusing on publishing and growing your product instead of waiting to perfect it.

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Read by 4,320 founders