6 Chatbot Software Success Stories [2024]
A chatbot stimulates human-like conversations with users via text messages on chat. There are different types of chatbots, including:
- Menu/Button-based
- Linguistic based
- Keyword recognition-based chatbots
- Machine Learning Chatbots
- Hybrid models
Businesses love using chatbots because of the efficiency of these apps in handling customer engagement. The chatbots use conversational language to deliver consistent answers and to help organizations achieve a consistent message to their customers.
In this list, you'll find real-world chatbot software success stories and very profitable examples of starting a chatbot software that makes money.
1. FlowChat ($1.2M/year)
After selling their first software company and facing intense burnout, Chris Baden and his partners identified two key pain points—finding quality leads and ensuring consistency—through interviews with 40 business owners. Combining their sales expertise with Bruno Domingues' automation, they transformed FlowChat into a tool now generating over $1 million in annual revenue.
How much money it makes: $1.2M/year
How much did it cost to start: $0
How many people on the team: 14
Generate over $3 million in organic sales and achieve a $100k+ monthly revenue in just 4 months by leveraging FlowChat's powerful automated social media workflows and B2B sales tools, with insider tips and scripts included.
2. Karma ($420K/year)
David and his co-founder Stas recognized the issue of team inefficiency firsthand while running their web development agency. They noticed that even with a great team, employees often worked in silos, leading to delayed projects and increased costs. This observation motivated them to build Karmabot as an internal tool to better align their team on Slack and boost collective performance through a rewards system.
Before fully committing to the idea, they experimented with existing tools but found them lacking, particularly in linking productivity directly to employee bonuses. This gap led them to develop a Minimum Viable Product (MVP) integrating instant recognition and leaderboard features to track team performance more effectively. They refined their product based on initial feedback and internal testing, ensuring it addressed both their employee engagement needs and provided valuable insights for performance management.
During the ideation phase, they encountered challenges such as making the system user-friendly and ensuring it provided actionable insights. By iterating through multiple versions and incorporating advanced technologies like Natural Language Understanding, they overcame these hurdles, developing a robust solution that not only suited their needs but also resonated with larger organizations facing similar issues. The key lesson they learned was iterating based on real-world use and feedback to create a product that truly solves a pressing problem.
How much money it makes: $420K/year
How many people on the team: 20
3. SiteGPT ($180K/year)
In March of this year, Twitter got filled with a lot of AI content. So they founder started to wonder if there was any way he could make use of AI to help customers of his previous product. That’s when he thought – every one of his customers has a blog, so why not add a way for people to chat with those blogs? That’s how everything started.
His other product was doing relatively well at that time (around $4k MRR). But as he started working on this feature, he realized that the potential for this was so huge, that there wasn't any reason to limit it to his current customers. Anyone who has a website could make use of this. That’s when he decided to launch this feature as an entirely different product.
How much money it makes: $180K/year
How much did it cost to start: $500
How many people on the team: 0
This case study article is about the founder of SiteGPT, an AI chatbot platform, who started the company as a side project and achieved $15k MRR in just 6 months, overcoming challenges such as building the first version of the product and finding product-market fit.
4. Live helper chat ($90K/year)
Everything started more than 10 years ago. When the founder was working in a small web agency and one of their clients asked for a live support script. Since they couldn't find any good open-source alternatives at that time - he decided to build one in two weeks during his holidays
How much money it makes: $90K/year
How much did it cost to start: $0
How many people on the team: 0
Lithuanian developer turned open-source guru builds and grows Live Helper Chat, attracting thousands of clients, and generates $90k/year, all in his spare time, without any marketing or investors.
5. AirTrackBot ($84K/year)
The idea came to the founder because he was tired of the tedious and time-consuming process task of manually checking airline websites daily, to see if fares dropped.
To solve this, he decided to create a chatbot that could automatically tracked flight prices and sent him notifications on Telegram when prices change. He was confident that many people like him could benefit from this. After a month of development, the first iteration of the product was released.
How much money it makes: $84K/year
How much did it cost to start: $0
How many people on the team: 0
AirTrack, a Telegram chatbot that tracks flight prices, has over 900,000 subscribers, generates $7,000 per month and grew from 0 to 10,000 users in its first week by strategically using chatbot catalogs, press coverage and product launch platforms like Product Hunt, Reddit, Betalist, Indie Hackers, and Hacker News.
6. Boei ($30.4K/year)
Ruben, the founder of Boei, came up with the idea for his business after realizing the shortcomings of existing live chat solutions. He wanted to create a better alternative that would make it easier for customers to connect with companies through their preferred social channels. With his programming skills and marketing efforts, Ruben launched Boei and has seen success, including a gross profit of over $20,000 in just ten months.
How much money it makes: $30.4K/year
How much did it cost to start: $100
How many people on the team: 0
Boei is a chat widget that integrates with social channels like WhatsApp and Facebook Messenger, which has made a gross profit of over $20,000 in just ten months and has over 2,088 customers and growing.
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Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
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